Belinda can also provide workshop services to businesses to help their staff in areas like having confidence in dealing with customers, speaking to the press, and presenting themselves professionally.
Business clients who have benefitted from Belinda's presentations include:
Memorial Woodlands is a private cemetery with a chapel and reception rooms
that includes its own busy funeral directing, hospitality and grounds teams.
Belinda Alexander spent two days here of intensive contact time.
Interpersonal skills, customer relationship management, personal
presentation, dress and confidence were all covered. Belinda managed, in
this short time, to re-set the tone and public face of the team. The
sessions were inclusive and light hearted, just the right touch. The
progress the team has made since that visit has been remarkable. We are a
service business dealing with individuals at a traumatic time, the skills
learned and re-focussed have been invaluable. We will certainly have Belinda
here again.
I am the Managing Director of 2 hotel companies. My staff in both hotels based in York and Cambridge are in constant need of training to allow
them to deal with difficult situations. They need to develop their inter-personal skills to engage with the
General Public and how to handle a stressful situation and if possible to turn it around so that the situation
can become a positive rather than a negative.
Belinda Alexander held a course at the above hotel with the brief to show the front of house staff to improve their appearance and to give them the confidence to respond to clients depending on the situation.
The staff enjoyed the course and we certainly benefited from the advice that was given. We particularly appreciated the feedback from Belinda relating to the staff she trained and allowed us to assess the capabilities of those staff for future development.
I would not hesitate to recommend her innate skill in improving our team and making it an enjoyable experience for them.
Jeremy Cassel
Thank you so much for the tuition I received prior to my interview at Oxford Aviation College, as it not only helped to me prepare well for the questions I may be asked, but improved my confidence and my whole demeanor throughout the day of the assessment. To be one of the lucky 25% who were offered a place at the end of the day was a dream come true – thank you for making that possible.
Oliver Crowther